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Your premier virtual assistance provider for short-term rentals. With over multiple clients across the US, UK and Canada, we have established ourselves as a trusted partner in the industry.

(231) 283-2459
For Calls
(209) 340-9620

support@staybnb.org

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Hospitatility Services

Beyond Check-In: Hospitality that Makes Your Guests Feel Like Family

We believe that true hospitality goes beyond clean sheets and smooth check-ins. It’s about creating a sense of place, warmth, and connection for your guests, making them feel like they’ve stumbled upon a home away from home. And that’s where our team of hospitality experts shines.

Here’s how we elevate your guest experience through our concierge services:
  • Local insider tips: We’re your local gurus, armed with insider knowledge about the hidden gems, must-try restaurants, and off-the-beaten-path experiences your guests won’t find in guidebooks. We’ll craft personalized recommendations based on their interests, ensuring they discover the true soul of your destination.
  • Restaurant reservations: Skip the waitlists! We’ll secure reservations at the hottest restaurants, ensuring your guests enjoy the best culinary experiences without the hassle.
  • Activity concierge: From thrilling adventures to relaxing spa days, we’ll help your guests plan their ideal itinerary, whether they crave adrenaline or serenity. We handle bookings, transportation, and even equipment rentals, making it effortless for them to create lasting memories.
  • Welcome baskets and amenities: We’ll set the stage for a warm arrival with personalized welcome baskets filled with local treats or thoughtful amenities that reflect the character of your rental. From fresh flowers to locally sourced snacks, these small touches go a long way in making guests feel special.
  • 24/7 guest support: We’re here around the clock to answer questions, address concerns, and offer any assistance needed. Think of us as their friendly neighborhood host, always available to make their stay worry-free.

Building relationships: We take the time to connect with your guests, learn their preferences, and make them feel welcome and valued. We’re more than just service providers; we’re their temporary family, creating lasting memories and fostering a sense of belonging.
Gathering feedback: We actively seek guest feedback to continually improve our services and ensure we’re meeting their needs. This feedback loop helps us tailor our approach and personalize experiences for future guests.
Partnering with local businesses: We collaborate with local businesses to offer exclusive deals and experiences for your guests, further enriching their stay and supporting the community.

The result? Guests who:

Feel pampered and cared for, like they’ve truly arrived in a welcoming space.
Leave with unforgettable memories and a newfound love for your destination.
Become loyal advocates for your rental, spreading positive word-of-mouth and driving repeat bookings.

Ready to elevate your guest experience with the magic of true hospitality? Contact us today and let’s work together to create moments of connection and joy for every guest who steps through your door.

 

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