Top 5 Room Service Options to Offer Your Guests
For a vacation rental business, having great amenities can increase your income and also make your guests happy.
This is something that many people do not know, but the survey revealed that 50% of guests are willing to pay more for room service. This proves that people need services that suit them.
If you make your room service selection more diverse, then you can provide the kind of experiences that lead to return business.
Well, let’s look at the five-room service options that are worth implementing.
Understand Your Guests
Before we proceed, let’s define, what your guests need.
- Convenience: Who wants more trouble after a long flight or a long drive in the car? Customers like those services that help to make a stay as comfortable as possible.
- Luxury Touches: It is the little things that count. It can be a massage in the room, a meal in the room, or other luxury services that make an ordinary stay extraordinary.
- Personalized Experience: Ever more often, people anticipate a customized approach. They don’t want generic or standardized. They expect something different, something specific to their community, and something special.
- Easy-to-Access Services: No one would want to search for room service. Make it easy—give the guests basic, clear instructions like QR codes or links to the services, for example.
These insights will assist you in positioning your services in a way that will enable you to meet the expectations of your guests. And you know what? When guests are happy, they leave good comments and refer their friends to your place.
You wouldn’t believe it, but rentals with 4.5 and above can attract up to 24% more guests than those with lower ratings.
Well, let’s move on and look at the top room services you can offer.
List of Top 5 Room Services
- Breakfast Delivery
- Cleaning Services
- Grocery Delivery
- In-Room Spa Services
- Entertainment Packages
1. Breakfast Delivery
Who doesn’t love waking up to a warm, delicious breakfast delivered right to their door? Many are allergic to early morning hunger and for many breakfast is the most important meal throughout the day hence serving them will be of great value.
Instead of asking guests to go out in the morning to look for food, why not have breakfast brought to their room? It doesn’t have to be anything fancy—just fresh, local options. Think pastries, fruit, yogurt, or even a hearty breakfast sandwich. You can partner with local bakeries or cafés to keep things simple.
Why it works?
Studies show that guests are more likely to leave positive reviews when they don’t have to think about their first meal of the day. Plus, it gives them a taste of the local food scene without the hassle.
Pro Tip: Include options for different dietary preferences, like gluten-free or vegan, and let guests choose the night before so everything’s ready when they wake up.
2. Cleaning Services
There’s no one to clean when someone is on vacation. Providing mid-stay cleaning or daily touch up services will go along way in making your guests feel comfortable.
Providing this service doesn’t only give the impression that you are renting a room but also helps to maintain your property in good condition. Also, your guests will be grateful for such attention and care.
Why it works?
Hygiene is one of the most important factors that guests always consider when selecting a place to lodge. If they are aware that you do clean services, then they will be more confident to rent your house.
Pro Tip: You do not have to go for full-service cleaning every day of the week. Even the most mundane tasks such as collecting garbage or replacing the clothes or even replenishing the soaps can be soothing.
3. Grocery Delivery
Sometimes, guests prefer to cook their meals instead of dining out. That’s why providing a grocery delivery service is beneficial.
You can partner with local grocery stores or services to provide fresh produce, snacks, and other essentials. Allow guests to fill out a shopping list before their arrival so they have everything they need to enjoy their stay.
Why it works?
A recent survey found that over 70% of travelers would love to have groceries delivered if the service was available. It’s an easy way to boost your guests’ experience and make your rental stand out.
Pro Tip: Offer pre-selected grocery packages each week, like a family pack with snacks such as biscuits and chocolates or a romantic pack with wine and cheese. This makes ordering even more convenient for guests and adds a special touch to their stay.
4. In-Room Spa Services
The fourth option, possibly, is to provide wellness and spa services. At the end of the day, guests may prefer to sit back and take a break.
This could be anything from massage to facial or even yoga exercise, and so on. Providing such services lets the guests stay carefree and not worry about leaving your rental to get what they need.
You don’t need to hire a full-time staff for this. Instead, partner with local professionals who can come in on request. You offer comfort, and they receive the rest they deserve.
Why it works?
When people are on vacation, they love to be treated like royalty. That’s why spa services have become so popular. By offering in-room spa treatments, you’re giving guests something they won’t find at most other rentals—an experience that makes your property stand out. And trust me, they’ll remember it long after their stay.
Pro Tip: Create a spa package that includes robes, essential oils, and soothing music, so your guests feel like they’re getting the full experience.
5. Entertainment Packages: Keep Guests Busy and Happy
Finally, one of the best ways to stand out is by offering unique entertainment packages. These could range from board games, movie rentals, or streaming service subscriptions, to more personalized experiences like virtual cooking classes or wine tastings.
By providing entertainment options that go beyond just a TV and Wi-Fi, you’re giving your guests something special. It’s perfect for families with kids or couples looking for a cozy night in.
Why it works?
Keeping guests entertained, especially during bad weather or lazy evenings, can prevent any boredom. It’s these little touches that show you’ve thought of everything, and your guests will thank you for it in their reviews.
Pro Tip: Offer local suggestions as part of your entertainment packages, like a guide to the best local hikes or a list of must-see attractions. This adds value and shows that you care about their experience beyond the rental.
The Best Strategies for Promoting Your Room Service Services
With these great ideas for room service, you should need to know how to promote these services to your clients. However, below are several efficient ways that can help you to promote your services.
1. Promote Room Service on Your Website
Your website is frequently the first touchpoint that a potential guest will interact with. Be sure to advertise your room service clearly. Here’s how:
- Create a Dedicated Page: Room service should be a separate section. Develop bright pictures and active text to explain what you can give.
- Use Bold Headlines: Make it easy to find. It is also good to use headlines such as ‘Treat Yourself to Our Room Service.’
- Include Pricing: Transparency builds trust. This means that you should list down your service charges so that your guests are aware of the prices.
Always make sure your website design is friendly and represents the experience guests will have at the rental.
2. Leverage Social Media
One of the greatest advantages is that social media can be used to communicate with potential guests. Promote your services through Instagram, and Facebook among other social media platforms. Here are some tips:
- Share Eye-Catching Photos: Share bright and clear photos of your delicious breakfasts, film evenings, and spa procedures. The use of visuals can generate more interest than when using mere text.
- Engage with Your Audience: Post comments or create polls on what services guests would like. This interaction creates a base of fans for your brand.
- Use Hashtags: Some of the hashtags that should be used are #VacationRental and #RoomService. Hashtags assist individuals in finding what you have shared.
By being active on social media, you can create buzz around your rental and services.
3. Offer Introductory Discounts or Packages
Everyone loves a good deals and dicount! Consider offering special promotions to entice new guests. Here are a few ideas:
- First-Time Guest Discounts: Offer a percentage off their first room service order. This can encourage people to try your services.
- Package Deals: Create bundles that include room service options at a discounted rate. For example, combine a breakfast delivery with a local experience package for a special price.
These offers can attract guests who might be on the fence about booking.
4. Use Email Marketing
Email marketing can be a powerful way to keep in touch with past and potential guests. Here’s how to make it effective:
- Send Monthly Newsletters: Inform your guests about new services, promotions and events in your area. This makes your rental the first place that comes to mind when they need a car to rent.
- Personalize Your Emails: Include first name and use information about the guests’ interests in the content. If they availed a spa service earlier, it is time to inform them about the new services available.
- Include Calls to Action: Provide a direct link to your booking page to make readers book their next stay.
This way you can also make repeat business and keep the clients posted regarding the available services.
5. Get the Clients to Write More Reviews
Satisfied customers are the best advertising agents. You should persuade them to write something that will grab the attention of your room service menus. Here’s how:
- Follow Up After Their Stay: Follow up the guests’ stay through an e-mail message of gratitude for their visit. You have to remind them to comment on their experience, especially the aspect of room service.
- Display Reviews on Your Website: Post some positive feedbacks on your website. Use reviews that are particularly about your room service.
- Respond to Reviews: Make sure that you spend time thanking your guests for their feedback. Responding to the reviews makes the potential guests feel that you are concerned with their welfare.
Customer feedback can play a deciding role in the choice of the subsequent guests.
Last Words
Nowadays, competition is high and revenue is low in the vacation rental industry. That’s why it is vital to be unique and special in your approach to the audience.
By adding these room service options, you can elevate your vacation rental. Guests will love the convenience and unique experiences you provide. These small touches make a big impact, leading to rave reviews and repeat visits.
FAQs
How can I implement room service in my rental?
Start by partnering with local restaurants, hiring a chef, or preparing simple meals yourself. Use apps or services for beverage delivery to streamline the process.
Is offering room service expensive?
It can be, but it’s all about how you set it up. You can start small with snack packs and beverage options, and then expand based on guest feedback and demand.
What’s the best way to market my room service offerings?
Highlight these services in your rental listing, use social media to showcase the experience, and consider providing brochures in the rental that detail your offerings.
Can I charge extra for room service?
Yes, many vacation rentals charge a small fee for room service. But if you offer real value with personalized and easy options, guests will gladly pay more.